Privacy policy
Last updated 6 November 2026.
Who we are
This website, thediggersplay.com, is run by The Diggers Play, based in Worksop, Nottinghamshire. You can contact us at info@thediggersplay.com. We are responsible for the personal information you give us through this website.
What we collect
When you send an enquiry through our booking form we collect: your name, phone number, email address, event date, town or postcode, the package you are interested in, rough guest numbers, the ages of the children, the type of venue and anything you add in the message box. If you contact us by email or WhatsApp we also receive the details you send us.
Why we use it
We use your details only to reply to your enquiry, give you a quote, arrange and run your event and keep records of bookings. Our legal basis is taking steps at your request before a contract and, once you book, performing that contract. We may also rely on our legitimate interest in running our business and answering enquiries.
Who handles your information
- Netlify hosts this website and processes the booking form submissions on our behalf.
- Email and messaging providers (for example our email service and WhatsApp) carry our conversations with you.
- Payment providers process deposits when you pay through a payment link.
We do not sell your information or use it for advertising.
How long we keep it
We keep enquiry details for as long as we need them to deal with your enquiry. If you do not book, we delete them within 12 months. For bookings, we keep records for up to 6 years because UK law requires businesses to keep accounting records.
Cookies
This website does not use advertising or analytics cookies, and our fonts are served from our own site. If this changes we will update this page.
Your rights
You can ask us for a copy of your information, ask us to correct or delete it, or object to how we use it. Email info@thediggersplay.com and we will respond within one month. If you are unhappy with how we handle your information you can complain to the Information Commissioner's Office at ico.org.uk.